Culture is expressed
... in the way in which things take
place in the normal course of events
& arises from
- values (and thus principles &
- beliefs, assumptions & paradigms
- hopes, aims & expectations
- permissions & requirements
- relationships & commitments
- the use of language to describe reality
The development of culture
- Culture is developed through leadership
- Leadership is a relationship (not a role)
- Culture involves authority (of the
- For authority to be more than control
- it must be delegated from 'above' and
- it must be granted from 'below'
People & systems
Culture is the core component of
self-organising systems in human
- principles rather than regulations
- leadership rather than policy
- relationships rather than roles
Culture may not be sufficient ...
These higher order elements rely on
knowledge, skills and systems and the capacity
of the culture itself. When the existing culture
'fails in some respect' the lower order elements
(roles, regulations, policy, …) prevail and
represent the best available options.
The Harvard Law
"Under the most carefully
controlled conditions, keeping all variables
within specifications, the organism will do as
it damn well pleases."
If the organism can't do well pleases
it will expend its energy 'stuffing up' what the
controlling agent wants.