Launceston, Tasmania, AUSTRALIA
This site is currently under construction. And
ideally this will remain true for the life of
the site. Continuous Improvement is not
just for the management of business and
industrial enterprises. It is a very natural
aspect all intelligent human endeavour.
I have purposely kept the style
as simple as possible. There is little colour,
few graphics and I hope that people might print
out pages and act on them.
My aim is to keep the entire site to less than
1MB so that it will be highly portable
(e.g., on a floppy disk). My hope is that people
will take and edit it for their own
situation and use it to make their schools great
places for the people involved.
The author does not collect any data from you as
you visit this site. This arrangement will
continue until the internet develops to the
stage that a person surfing the net achieves a
high level of control over what every site can
and cannot extract from the visitors.
Implications? The author is relying on visitors
to contact the author regarding their needs.
The content is both right and wrong for
People will tell you quality
has had its day. It has been abandoned by
economic rationalists who are rarely
economic nor rational. They know seem to
know little about systems,actual cost,
It wrong for the policy
makers who serve their superiors rather than
the recipients of their policies.
It is wrong for those
removed from the valuable insights of first
But is right for those who
love what they do and want to serve those
with whom they work.
The purpose of this site is to introduce the
reader to some of the philosophy, theory and
practices associated with quality management as
developed by Deming and others during &
following WW2. Because it is scientific and
focuses simultaneously on people and tasks it is
far from being 'out of date'.
Invitation Learning Together
Learning together is ideal but not always
easy. It all depends on our present paradigms,
knowledge & preferences
- What is shared?
- What are the differences?
Differences give us some things to
learn from each other
Shared things give us starting points for
My understanding is that we are here to
- improve the way we make sense of our
- find the ways & means to improve
- explore some frameworks that may help us
make better sense of our day to day reality
Please bookmark this site and
re-visit from time to time! Or be a collaborator
in its development. Email your hopes, needs and
contributions in relation the future of this
site. Let's work together to make schools purposeful,
well managed communities that serve their
I am hoping to learn from you (and with you).
Ivan Webb, previously Principal, Riverside
PS. Some qualifications:
of this website is an Australian and so
the following material will reflect an
It will not
tell you exactly what to do. But there
will be stories told and suggestions made.
will have to make their own decisions.
rationale for this is strengthened by the
nature of the quality approach
a management strategy based on reality and
reality varies from place to place, time
to time, and person to person.
the way the reader may apply the
principles and practices of quality will
be different from that of the author.